10 Notorious and Interesting Video Game Controversies

by Marjorie Mackintosh

The world of video games is an endlessly fascinating place, especially when you peek behind the curtain and learn its inner workings. Controversy is no stranger to video games, whether it’s attributed to a specific title or the people who made it. In this list, we’ll be running down some fascinating examples of various times the gaming industry was making headlines but for all the wrong reasons. 

10. The Last of Us Part II Leaks

Honestly, we could just mention the title The Last of Us Part II, end this paragraph early, and just assume the comment section is already in flames. Whether you love it or hate it, the follow-up to Neil Druckmann and Naughty Dog’s 2013 smash hit, The Last of Us, is still a point of contention for many fans. 

Not helping matters were the leaks before the game’s release back in April 2020, just two months before the game’s official release. On April 27, a leaker took to the internet and dropped over an hour of gameplay and cutscenes, spoiling some big reveals and moments from the impending sequel. These spoilers not only included the switch to the secondary protagonist of Abby partway through the game but the death of Joel as well! With these rather major reveals let loose on the web, many passionate fans quickly began voicing their displeasure with Naughty Dog’s creative choices. 

Despite Naughty Dog’s best efforts to extinguish the fire, the damage had already been done, casting a dark shadow over the once highly anticipated sequel. Despite these leaks, the game still went on to garner solid critical praise, as well as selling over four million copies in three days.

9. The Mass Effect 3 Ending

If one were to harness the concentrated rage directed at BioWare in 2012, you could probably use it to power a small country for over a thousand years. For those of you not familiar, back in 2012, the hype for the third installment of the Mass Effect series couldn’t have been more rabid. What amplified the anticipation was the “Choose your own adventure” tinted nature of the game’s ongoing narrative. From the customizable appearance of the lead character, Commander Shepard, to the way the player chooses to engage with the plot and characters, the experience is beyond immersive. 

So upon reaching Mass Effect 3’s ending and discovering that their various decisions over the past few years meant next to nothing, people were beyond disappointed and betrayed. For something this underwhelming and lazy to be presented as the finale to such a lauded franchise resulted in quite the backlash to be sure. Bloodthirsty fans look to the web to voice their displeasure, even going as far as to craft petitions for BioWare to change the ending. 

Overwhelmed by the backlash, BioWare opted to release the Extended Cut DLC, to expand on the previously released ending. While this redux did resolve some lingering plot and character threads, it still wasn’t enough to satisfy the fans.

8. The False Advertisement of No Man’s Sky

There have been many instances in the video game industry of a highly anticipated project simply not living up to fan’s expectations. A major example of this is No Man’s Sky, released in 2016, and the allegations of false advertisement thrown at it following its launch. 

For content, the advertisements of No Man’s Sky very much made it look like a next-level science-fiction game experience. Not only did the marking lead players to believe that the game would be teeming with diverse planets, wildlife, and deep exploration possibilities, as well as multiplayer functionality. Needless to say, players were very excited to play the game and explore every inch of its allegedly lavish and diverse world. 

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Unfortunately, when people bought the game on its release day, they were met with a game that was a far cry from what was promised. Not only was the promised multiplayer functionality absent, but the planets in the actual game were not as diverse and immersive as initially promised. Hello Games and its founder, Sean Murray, were soon swept up in a tidal wave of backlash and criticism from the gaming community, many of whom felt cheated and lied to. It got to the point where Hello Games needed to publically address the disconnect between the marketing and the disappointing final product.

7. Star Wars Battlefront II Microtransactions

In the world of modern gaming, one of the more frustrating developments has been the genesis of microtransactions within major titles. This refers to a business model where users can purchase in-game virtual goods – such as weapons, skins, and rare items – with micropayments. This means that many players can simply buy their way to a higher level in a certain game without progressing via their skill.

Nowhere was the inclusion of this aggravating trend more prevalent than when it came to Star Wars Battlefront II, published by Electronic Arts (EA). The game was heavily predicated on a loot box system, which effectively hinged the gameplay on a pay-to-win-based mechanic. When beta players realized that buying these loot boxes was integral to progressing in the game, it wasn’t too long before the backlash began. EA even found themselves under investigation by the likes of Belgium and the Netherlands as to whether the loot box mechanic constituted a form of illegal gambling.

Eventually, EA was forced to temporarily remove microtransactions from Battlefront just before its official release. They later reintroduced a revised gameplay system wherein the loot boxes were only for cosmetic upgrades. The whole debacle served as a harsh reminder that the modern consumer, especially in gaming, won’t blindly accept predatory microtransactions in their AAA titles. 

6. The Cyberpunk 2077 Launch

Following the success of The Witcher games, hardcore gamers were ready for whatever CD Projekt Red, the studio behind them, had in store next. So when it was announced that they’d be adapting Mike Pondsmith’s Cyberpunk tabletop RPG series into their next title, fans were ecstatic. 

Despite being announced in the early 2010s, Cyberpunk 2077 wouldn’t arrive on store shelves until late 2022, the release date having been delayed several times. However, when console users, specifically PlayStation 4 and Xbox One owners, popped the game in on launch day the disappointment was almost instant. Players quickly ran into a downpour of technical problems, including crashes, low frame rates, and graphical glitches that made the game borderline unplayable for some. Additionally, players were also dissatisfied with the lack of deeper customization, the shallow NPC interactions, and the incomplete open world.

This couldn’t have fallen further from the mark of what was originally advertised, which made the game out to be a visually stunning and fast-paced gaming experience. CD Projekt Red was severely criticized for putting out a game that, from a programming perspective, was as unstable as a house of cards. Not only that but their stock price sharply plummeted following the launch of the game, even offering refunds to dissatisfied players.

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5. Ubisoft Workplace Misconduct

No industry has been untouched by the Me Too movement which picked up steam in the late 2010s, especially the gaming industry. A major example of this was a major scandal in 2020 surrounding allegations of workplace misconduct within the walls of Ubisoft. Things kicked off when numerous reports began to surface regarding the toxic behavior of several high-profile Ubisoft executives and employees.

Before too long, multiple current and former female employees were coming forward with stories of mistreatment and harassment within the company. The stories ran the gamut of heinous actions, ranging from inappropriate verbal comments and behavior to several instances of assault and systemic sexism. These revelations led to the resignation or dismissal of several key figures within Ubisoft, including the chief creative officer, Serge Hascoët. Another key figure who found himself out of a job was the managing director of Ubisoft’s Canadian studios, Yannis Mallat.

Many current and former employees, publically expressed disappointment and ample frustration with Ubisoft’s lack of accountability and transparency. Following this, Ubisoft opted to launch internal investigations, as well as implement changes to foster a safer environment and a more respectful workplace culture. The whole incident stands as a harsh reminder of how grimy the gaming industry can be and what needs to be done to improve it. 

4. Rockstar’s Infamous “Hot Coffee” Mod

When it comes to controversies within the gaming world, you can always count on the Grand Theft Auto franchise to provide more than a few. The irreverent and hyper-violent crime-based action-adventure games have always had a knack for making it into mainstream news headlines. Whenever there’s a discussion about violence in video games corrupting the youth, GTA has more often than not been a poster child for that claim. 

However, the most noteworthy scandal revolving around the franchise came in the form of a minigame found in Grand Theft Auto: San Andreas. In 2005, following its release, players who dug into the programming made a rather raunchy discovery, a hidden minigame buried in the game’s code. The game, now referred to as Hot Coffee, allowed the player to control the main character, CJ, as he engaged in aggressive sex acts with various women. The name itself is derived from CJ’s girlfriends asking him “Do you want to come inside for some coffee?” before the minigame starts.

While some fans might’ve been entertained by this discovery, it wasn’t too long before Hot Coffee was a source of major controversy. Rockstar Games and, their parent company, Take-Two Interactive were hit with a slew of lawsuits and fines, including a settlement with the Federal Trade Commission.

3. Blizzard’s Hong Kong Controversy

To understand the 2019 Blizzard Hong Kong Controversy, we must first quickly explain the game Hearthstone, one of the company’s flagship titles. Hearthstone is a free-to-play digital collectible card game where players build decks composed of different creatures, spells, and abilities from the Warcraft universe. The game became so popular that many skilled players have gone pro, even showcasing their prowess on highly touted tournament livestreams. 

This leads us to the aforementioned controversy that began when a professional Hearthstone player, Chung “BlitzchungNg Wai, used said platform to signal-boost the Hong Kong protests. Blitzchung opted to wear a gas mask, a symbol of the then-ongoing protests, and shout a slogan calling for Hong Kong’s liberation during a post-match interview. This resulted in Blizzard banning Blitzchung from competitive play for a full year and revoking his prize money.

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This decision kicked off an influx of outrage from fans, fellow pro players, and human rights organizations around the world. Many were incensed that Blizzard would punish a player so harshly, simply to appease the often stringent Chinese government. Blizzard soon had fans boycotting all of their game titles, as well as their employees staging walkouts and protests within their offices. Eventually, Blizzard relented and reversed the ban they’d placed on Blitzchng, even returning his prize money as well. 

2. Bethesda’s Fallout 76 Launch

https://www.youtube.com/watch?v=M9FGaan35s0

It’s a bit hard to properly summarize just how passionate Fallout fans are about the still-ongoing post-apocalyptic game series. From its retrofuturistic style to its extremely immersive gameplay, when there is some new brewing in the Fallout universe people’s expectations are usually pretty high. So, when Fallout 76 was announced, especially following the success of Fallout 4, the anticipation train was right on track. 

So, when the game finally arrived in November 2018, you can imagine fans’ disappointment when they discovered the subpar quality of the released game. While bugs on a game’s initial launch day are to be expected, players dealt with a staggering amount of bugs, glitches, and performance issues that hindered gameplay. These issues included server instability, frequent crashes, graphics issues, and even side-missions that were broken or just flat-out unfinishable. Additionally, the game itself was just devoid of any real substance, especially compared to prior Fallout games, lacking meaningful quests, NPCs, or storylines.

In response, Bethesda, the game’s publisher, had no choice but to issue an apology, as well as address the technical issues with a series of patches and updates. Regardless of where the Fallout series goes next, this entry will likely always be regarded as its lowest point. 

1. GamerGate

Dread it, run from it, GameGate arrives all the same. Given the subject matter of this list, it was only a matter of time before we discussed one of gaming’s most volatile periods. Several years on, people are still analyzing and unpacking GameGate, the problematic online movement wherein female game developers and players were hit with targeted abuse and harassment. 

The whole thing was spurred on by allegations surrounding Zoe Quinn, a female indie game developer. It was rumored that Quinn had engaged in a romantic relationship with a gaming journalist for positive coverage of her game. Despite these claims being largely baseless, many gamers believed it and went to work on attacking Quinn online and defaming her character. From there, the whole situation only got worse, with more developers and journalists, including Anita Sarkeesian and Brianna Wu, finding themselves the target of harassment campaigns. This harassment even escalated beyond hateful online comments with reported incidents including threats of violence, and even public doxxings of private information. 

The whole thing served to highlight many of the deep-seated issues within gaming culture, including sexism, racism, and homophobia. Even now, people are still unpacking the shameful fallout of GameGate and how gaming culture can move forward and improve.

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